Frequently Asked Questions
How do I make a booking?
- Contact Organised Chaos on 0412 797 887 or fill out the contact form.
- To book a theme package, a $50 deposit is required to secure your date.
- To book table/stool hire, a $20 deposit required to secure your date.
- Until your deposit is received, Organised Chaos Party Hire cannot guarantee your date.
What if I cancel?
- Organised Chaos Party Hire will offer you the option to reschedule, without loss of deposit (subject to availability of theme/dates).
- In the event that you wish to cancel your booking, Organised Chaos Party Hire will:
- offer a full refund if notified more than 2 weeks from party date.
- offer a 50% refund on your deposit if less than 2 weeks but more than 1 week from party date.
- No refund of deposit if cancelled within 1 week of party date.
When do I need to give final numbers?
- Approximate numbers are required at the time of booking.
- Final numbers and final balance to be confirmed no later than 1 week from party date.
When do I pay final balance?
- Final balance can be paid cash on pickup or electronically transferred 4 working days before collection (Note: balance must be cleared before collection)
Will I need a trailer to pick up?
- No, all Organised Chaos Party Hire theme packages are designed to fit in a standard car. Our tables are compact as they fold in half but you will need an empty boot and for parties larger than 10, you may need some room on the back seat. contact Organised Chaos if you have any questions.
- If you are planning to collect Organised Chaos Party Hire equipment with a ute/van, please bring a blanket to protect the hired equipment and prevent any damage in transit.
When do I collect and drop off?
- Organised Chaos Party Hire will arrange a date and time for collection, usually a day or two before the party.
- Drop off date to be no later than the Tuesday after the weekend – date to be confirmed at time of collection.
Whats the smallest theme party (excluding slumber parties) I can hire?
- All Organised Chaos Party Hire theme packages start at 10 children. Additional children are $5 each. For parties of more than 14, contact Organised Chaos for a quote.
Do you deliver?
- Yes, please contact me with your suburb for a quote for delivery and pickup.
What if something gets broken or goes missing?
- Any breakages/missing hire equipment is to be paid for by the hirer.
- Organised Chaos Party Hire accepts no responsibility for any injury or damage to any persons or property while using Organised Chaos Party Hire equipment.